- What is the Benny™ Prepaid Benefits Card?
The Benny The Benny™ Prepaid Benefits Card is a special-purpose MasterCard® card or Visa® card that gives you an easy,
automatic way to pay for qualified health care/benefit expenses.
The Card lets you electronically access the pre-tax amounts set aside in your respective
employee benefits accounts such as Flexible Spending Accounts (FSAs).
- How does the Prepaid Benefits
It works like a MasterCard® Card or
Visa® Card, with the value of your account(s) contribution stored on it. When you
have eligible expenses at a business that accepts MasterCard® debit cards or Visa®
debit cards, simply use your Card. The amount of your eligible purchases will be
deducted - automatically - from your account and the pre-tax dollars will be electronically
transferred to the provider/merchant for immediate payment.
- Is the Prepaid Benefits
Card just like other MasterCard® or Visa® Cards?
No. The Prepaid Benefits Card is a
special-purpose MasterCard® or Visa® Card that can be used only for eligible expenses.
It cannot be used, for instance, at gas stations or restaurants. There are no monthly
bills and no interest.
- How many Prepaid Benefits
Cards will I receive?
You'll receive two Cards.
- Do I need a new Prepaid
Benefits Card each year?
As long as the respective employee
benefit account(s) remain part of your benefit plan and you elect to participate
each year, your Prepaid Benefits Card will be loaded with your new annual election
amount at the start of each plan year or incrementally with each pay period, based
on the type of account(s) you have.
- What if my Prepaid Benefits
Card is lost or stolen?
Call CompuSys/Erisa Group Inc. to
report your card lost or stolen as soon as you realize it is missing, so that we can turn off your current card(s) and issue replacement card(s). A small replacement
card fee may apply.
- How do I activate the
Call the toll free number on the activation
sticker on the front of your card. You can use both Cards once the first Card is
activated - you do not need to activate both. Wait 1 business day after activation
to use your card. Each card user should sign the card with his or her own name.
- What dollar amount is
on my Prepaid Benefits Card when I activate it?
For Health Care FSAs, the dollar value
on your Card will be the annual amount you elected to contribute to your respective
employee benefit account(s) during your annual benefits enrollment. It's from that
total dollar amount that eligible expenses will be deducted as you use your card
or submit manual claims
- Where can I use my Prepaid
Your Prepaid Benefits Card can be
used to pay for eligible goods and services at providers/merchants that offer these
goods or services and accept MasterCard® debit cards or Visa® debit cards.
IRS regulations allow you to use your Card in participating pharmacies, discount stores, department stores and supermarkets
that can identify FSA/HRA-eligible items at checkout. You can find out which stores
are participating by clicking
this link, visiting the
website on the back of the Card. You
cannot use your Card at pharmacies, discount stores, department stores, and supermarkets
that do not participate, even if you have used your Card at these stores in the
past. The Card transaction may be declined. You can continue to use your Card at
health care providers,
such as hospitals, doctors and dentists
- Are there places the Prepaid
Benefits Card won't be accepted?
Yes. Your card will not be accepted
at locations that do not offer the eligible goods and services, such as hardware
stores, restaurants, bookstores, gas stations and home improvement stores.
Cards will not be accepted at pharmacies, discount stores, department stores, and
supermarkets that cannot identify FSA-eligible items at checkout.
- If asked, should I select
"Debit" or "Credit"?
The Card is actually a prepaid Card.
But, since there is no "prepaid" selection available, you'll select "Credit." You
do not need a PIN and you cannot get cash with the Prepaid Benefits Card.
- Why do I need to save
all of my itemized receipts?
You should always save itemized receipts
for purchases made with the Prepaid Benefits Card. You may be asked to submit receipts
to verify that your expenses comply with IRS guidelines. Each receipt
the merchant or provider name, the service received or the item purchased, the date,
and the amount of the purchase.
- What if I lose my receipts
or I accidentally swipe the Card for something that's not eligible?
Usually the service provider can recreate
an account history and
provide a replacement receipt. In the event that a receipt
cannot be located, recreated, or if the expense is ineligible for reimbursement,
you can send a check or money order to Compusys/Erisa Group Inc. for the amount
so it can be credited back to your benefit account.
- How do I know how much
is in my account?
You can visit your Account Summary
page at www.MyBenny.com or you can check your balance at arlingtoncountyflex.com
and view your account activity and current balance. Or, you can call your Plan Administrator
at the phone number on the back of your Card to obtain your current balance. You
should always know your account balance before you make a purchase with the Card.